Privacy Policy
1. About us
Lib’s Creative Studio is a website design and digital services business based in the UK.
Contact address: The Firs Priest Acre, Marlborough, Wiltshire, SN8 1QB
Email: libscreativestudio@gmail.com
Website: www.libscreativestudio.co.uk
We are responsible for protecting your personal data and respecting your privacy.
This Privacy Policy explains what personal data we collect, how we use it, and your rights under UK data protection law.
2. What personal data we collect
Personal data is any information that can identify you.
We only collect the information necessary to provide our services. This may include:
name
email address
telephone number
business name
website details
project information you provide
billing and invoice information
IP address
analytics and website usage data
marketing preferences
We collect personal data when you:
contact us through forms or email
book or purchase services
communicate with us
use our website
interact with us on social media
subscribe to marketing communications (if applicable)
If you choose not to provide the required information, we may be unable to provide certain services.
3. How we use your PERSONAL DATA
We use personal data to:
provide services you request
communicate about your project
respond to enquiries and support requests
manage payments and invoices
comply with legal and tax obligations
improve our website and services
send marketing communications where you have consented
operate and secure our website
run our business efficiently
We do not sell your personal data.
4. Legal basis for processing
We process personal data under the following lawful bases:
Contract - to provide services you request
Legal obligation - for tax and regulatory compliance
Legitimate interests - to run and improve our business, provided this does not override your rights
Consent - for marketing communications where required
You can withdraw consent at any time by emailing us.
5. Sharing personal data
We only share personal data when necessary to operate our business.
This may include trusted service providers such as:
Squarespace (website hosting)
PayPal (payments)
email providers
analytics providers
professional advisers
IT and cloud service providers
We may also share data where required by law.
All third parties are required to protect personal data appropriately.
6. International data transfers
Some service providers may process personal data outside the UK/EU.
Where this happens, we ensure appropriate safeguards are in place in accordance with data protection law.
7. Data retention
We keep personal data only as long as necessary.
Client records are retained for up to 7 years for legal and tax purposes.
Enquiries that do not become clients are retained for up to 12 months.
We securely delete data when it is no longer needed.
8. Data security
We use appropriate technical and organisational measures to protect personal data, including:
secure storage systems
access restrictions
encrypted communication where possible
regular review of data handling practices
You are responsible for keeping your own devices and accounts secure.
Contact us immediately if you believe your information has been compromised.
9. Cookies and analytics
We use cookies and analytics tools to:
understand website usage
improve performance
enhance user experience
You can control cookies through your browser settings.
10. Your rights
You have rights under data protection law, including the right to:
access your personal data
correct inaccurate data
request deletion
restrict processing
object to processing
data portability
To exercise your rights, email:
We respond within one month where possible.
You also have the right to complain to the Information Commissioner’s Office (ICO):
11. External websites and social media
Our website may link to third-party platforms. We are not responsible for their privacy practices.
Please review their privacy policies separately.
12. Changes to this policy
We may update this policy to reflect legal or operational changes.
The latest version will always be published on our website.
Significant changes will be communicated where appropriate.
13. Contact
For any privacy questions or complaints:
Libby Schembri
libscreativestudio@gmail.com
The Firs Priest Acre, Marlborough, Wiltshire, SN8 1QB